Vacancy Notice
Post Title: Office Assistant
Duty Station: Madrid, Spain
Grade: G.3
Date of Entry into Duty: 01 January 2026
Vacancy Reference: UNWTO/HHRR/VAC/24/GESE/2025
Duration of Appointment: Two years
Department: General Services
Deadline for Applications: 08 November 2025
DUTIES AND RESPONSIBILITIES
The World Tourism Organization (UN Tourism) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism.
The General Services Department is responsible for ensuring the adequacy and proper maintenance of the infrastructure of UN Tourism premises and utilities contracts, handling reproduction and printing services, distributing mail and internal documents, and securing transportation services.
Under the supervision of the Director of Administration and Finance and day-to-day guidance of the Programme Assistant, General Services Department, the incumbent performs the following duties:
1. Operates and maintains high-volume photocopying and printing equipment, ensuring timely completion of print requests; monitors supply inventory (e.g. paper, toner), and coordinates routine servicing and repairs to prevent disruption;
2. Maintains accurate records of machine usage, including counter-readings, service down-time and job tracking logs for reprographic requests;
3. Assists personnel with basic layout, formatting and design of documents, and provides support in the use of relevant software for reprographic or document design tasks;
4. Supports document handling and filing operations by assisting in the organization, classification, and physical storage of documents in line with established procedures, and maintaining simple delivery or usage registries for reference and accountability;
5. Provides logistical and physical support by transporting heavy or bulky items such as office supplies, documents, or equipment between departments or buildings, contributing to the overall efficiency of office operations;
6. Performs general administrative tasks, supporting ad hoc duties assigned by the supervisor in support of office and administrative functions;
7. Performs other duties as required.
REQUIREMENTS
Academic : Secondary school education; additional technical training in equipment or service maintenance is highly desirable.
Experience and Basic Competencies
? A minimum of two years of progressively responsible experience in general office equipment use and maintenance;
Client orientation;
Communication skills;
? Accountability;
? Planning and organizing;
? Teamwork;
? Creativity;
? Technological awareness;
? Commitment to continuous learning.
Languages
?
Fluency in Spanish is essential;
Good working knowledge of another of the official languages of the Organization (Arabic, Chinese, English, French or Russian) is an asset.
Computer
Skills
? Computer literacy in Microsoft Office software and Windows 11.
Other Skills and Competencies
? Promote tourism for the benefit of people and planet;
? Integrity;
? Professionalism;
? Respect for diversity.
Remuneration The initial base salary is EUR 34,601 per annum.
Other conditions :
The initial grade and step on appointment will be determined by the Secretary-General on the basis of qualifications and in the light of previous similar appointments and could be at a grade different from that shown above. Appointments are normally at step 1 of the grade. The Secretary-General reserves the right to appoint a candidate at a lower level than the advertised level of the post.
If, following consideration of applications, the Secretary-General proceeds to fill this vacancy, a fixed-term appointment for a period of two years – subject to a four-month probationary period – will be offered. There is, however, no guarantee either that the initial contract will be renewed or that a career appointment within UN Tourism will subsequently be offered.
The type of recruitment is local.
Application Procedure
Interested applicants are requested to complete the Online UN Tourism Personal History Form: https://www.untourism.int/form/unwto-hhrr-vac-24-gese-2025
Please note that UN Tourism will only accept applications received through our web-based system. Applications sent by other means (e.g. post, email, etc.) or received after the deadline indicated above, will not be taken into consideration.
? Candidates who do not receive any feedback within three months of the deadline should consider their application as unsuccessful;
? In filling vacancies, due regard will be paid towards maintaining a staff selected on a wide and equitable geographical basis. Candidates of all nationalities are welcome to apply; under similar circumstances, preference will be given to nationals of UN Tourism Member States. Women candidates and nationals from non-represented Member States in the UN Tourism Secretariat are encouraged to apply;
? Short-listed candidates may be asked to take a competitive exam and/or interview as part of the final phase of the selection process. These candidates will be contacted directly for this purpose.
Apply Here: https://www.untourism.int/work-with-us