About Acted
“We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” – reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response – running through all Acted programming and operations – as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
• Contribute towards the adherence and development of the greening strategy plan.
• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles
• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes
Acted PSEAH Policy:
The FSL Project Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). FSL Senior Project Officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. FSL Senior Project Officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
procedures.
JOB PURPOSE
Under the authority of the FSL Senior Project Officer and FSL Deput Project manager, the FSL Project officer is responsible for the implementation of all technical programs/interventions undertaken by the organization, matching with the quality criteria and strategy related to FSL activities.
He/She is fully responsible of his/her activity in terms of quality, respect of the targets, respect of the budget and deadlines.
CHAIN OF COMMAND
Under the authority of:
– FSL Senior Project Officer.
– FSL Deputy Project Manager.
– FSL Project Manager.
– FSL Project Coordinator.
– Area Coordinator
Line Management:
– FSL Project Assistant
– FSL Incentive Labour
WORKING RELATIONS
Internal:
- Report to the FSL Senior Project Officer.
- Will interact with all other departments (Programs, Coordination, Programs, FLATS departments, AMEU)
External:
- Local Authorities.
- Service Providers
OBJECTIVES
• Mission 1: Implementation of FSL field tasks aligned with ACTED policies, procedures, and deadlines.
• Mission 2: Capacity building FSL Project assistants.
• Mission 3: Ensure all lessons learnt are documented and shared to the line manager.
• Mission 4: Participate in the effective of FSL operations and ensure all are aligned with ACTED internal and external policies.
• Mission 5: Ensure the operations and delivery of FSL project assistance through effective management of FSL Project assistants and daily workers.
• Mission 6: Manage FSL activities databases ensuring data protection policy
DUTIES AND RESPONSIBILITIES
Under the supervision of the FSL Senior Project Officer and FSL Deputy project manager, the FSL Officer’s responsibilities include:
a) General responsibilities:
a. Supervise and support activities implementations and field visits (Needs assessments, beneficiaries’ selections, registrations, cash and/or voucher distribution, activities monitoring, and preparation bill of quantities for targeting facilities).
b. To work with the local authorities to understand the market and the situation within which the targeting and implementation of the cash aspects of projects will be conducted.
c. To undertake or supervise technical assessments for potential facilities and define areas and facilities for FSL programing.
d. To support the FSL Senior Project Officer to make weekly work plans and field visits.
e. Monitor the progress of FSL program and update the implementation plan on a weekly basis.
f. To ensure the quality and efficiency of all field work done relevant to FSL projects.
g. Revise all field documents signed and filled out by the team and ensure their correspondence to ACTED compliance.
h. To ensure that all the field activities is implemented according to acted SoPs and guidelines.
i. To submit any relevant paperwork (e.g. Completion documentation, photos) to Senior Project Office at the end of each day with a work summary, or as described by line manager.
j. To submit all the supporting documents for payments to the line manager after checking and revising them and ensuring compliance SOPs.
k. To submit all the supporting documents to the FSL project officer- admin or IM that in charge of archiving and have a good communication and collaboration to enhance the quality of the documents and archiving process.
l. To act as a clear communication channel between program, contractors, sub-contractors and beneficiaries.
m. To monitor progress of activity implementation and contractors.
n. Co-management (with other technical staff) of Programs team and any other participating staff while in the field as discussed with FSL Project Manager and FSL Senior officer.
o. To draft and follow up of program correspondence and reports in coordination with FSL senior officer.
p. To prepare, check the quality and accuracy of all documents submitted by the field staff (beneficiary lists, reports, analysis, forms etc.).
q. Support the FSL Senior Project officer in their work with AMEU.
r. To work additional hours and some weekends as dictated by the demands of the line project.
s. Manage the team in the field and capacity building.
t. Advise a visiting location to the FSL project manager and FSL Senior Project officer during the implementation of project.
u. Prepare a weekly plan and capacity building plan for assistants and share it with senior project officer for review.
v. Support other FSL sub-sector teams in field quantitative tasks (non-technical) once needed in tense phase of FSL program.
w. Participate in FSL assessments defined be the project manager/coordinator aligned with cluster coordination.
x. Protection Mainstreaming through the programming and distribution, ensuring that beneficiaries with specific needs are prioritized and additional assistance is provided when required.
b) Reporting
a. To document photos of program implementation and ensure that donor visibility is respected.
b. Assist in the identification and location of beneficiaries when requested.
- Weekly Report on the implementation of activities as per specific program and donor requirements.
- Prepare weekly and monthly plans and share with FSL senior officer.
- Provide a monthly report about the general achievement and challenge in the areas of intervention in addition to HAO monthly report.
- Share with the line manager weekly meetings with FSL Project assistants.
- Technical Tasks
- Develop and implement FSL activities and raise anything to adjust according to the context.
- Oversee cash, and other market-based modalities to achieve project objectives.
- Develop a tool for market monitoring respecting the context and reality of each intervention.
- Complete delivery to specification and within timeline.
- Provide required information to relevant parties as dictated by contract and procedures.
- Identify, document and share best practices and lessons learned with the FSL senior officer.
- Put a plan B for different areas in the assessment and prioritize the most needed areas in the assessment report.
- Put a clear strategy of the change that will be made by the intervention in the areas.
- Conduct technical assessment for potential activities will be conducted by FSL program and prepare accurate, clear and efficient bill of quantities
- Administration and Other Tasks
- Maintain an efficient, organized system of paperwork and reporting for field work.
- Collect the supporting documents for payments and share with senior project officer.
- Ensure timely departure and return from the field: this includes leaving to the field with all necessary documents and materials to complete a successful workday.
- Monitor the quality of work done by staff under your supervision and their adherence to ACTED internal policies.
- To perform other duties as requested by the project and country management team
KEY PERFORMANCE INDICATORS
- Functioning and effective communication with community, positive feedback from the targeting communities.
- # Databases have been reviewed, cleaned in an accurate manner respecting data base protection policy.
- # BoQs have been prepared in the last Six months.
- Implementation plans have been updated on a weekly basis.
- # Assets have been rehabilitated or # activities implemented and handed over to the concerned parties.
- FSL activities documents have been reviewed before sharing with Senior officer in accordance with ACTED compliance SOPs.
- Number of lessons learned, and best practices collected and documented over the past 6 months.
- # initiatives , innovation ideas raised to support and enhance the intervention in the FSL sector.
QUALIFICATIONS
The FSL Project officer is required to embody the following qualities and to maintain compliance with ACTED Rule and Policies at all times:
Essential Qualifications
- University degree
- Extensive experience with INGOs/LNGOs in FSL sector for at least 3 years combined.
- Extensive experience in implementing Cash for food, Cash voucher, MPCA activities for at least 2 years combined.
- Minimum of one year of experience in position FSL Project Officer or above.
- Resident in Raqqa, Hasake or Deir ez-Zor governorates
- Ability to work under pressure in a high-pace environment.
- Ability to manage complaints.
- Willingness to follow instructions, especially those related to security
- Excellent social and communication skills.
- High commitment to cultural sensitivity, honesty, integrity, Trust-worthiness and accountability.
- Organized, methodical, and thorough work ethic.
- Punctuality.
- Dedication and proven interest in displacement issues, field work and humanitarian programming.
- Good organisational and prioritisation skills.
- Intermediate Strong interpersonal skills.
- Strong analytical skills.
- Intermediate written and spoken English skills
- Intermediate knowledge in office programs, especially excel and Word.
Preferred qualifications:
- Resident in the activity implementation location.
- Number of years working with INGOs/LNGOs in FSL sector.
- Level of Knowledge in office programs specially excel and Word
- Number of years working in Cash for food, Cash voucher, MPCA activities
- Number of years working in a position FSL officer
IMPORTANT NOTES:
• Acted is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to Acted Code of conduct and Acted Global Policies especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse and/or sexual harassment during employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
• Acted is committed to gender equity and to have a balanced and diverse workforce. Acted strongly encourages qualified women, persons with disabilities and persons from under-represented groups to apply to the position.
• Acted offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.
Acted never uses external recruitment agencies and recruitment is always free of charge.
The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at Acted.
• Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.
• Acted never uses external recruitment agencies, and recruitment is always free of charge.) The Acted and its employees don’t request or receive any money for the services provided, and our services are completely free.
How to apply
How to apply
The To apply for this opportunity, you are kindly requested to read the following points:
1- Read the job description carefully.
2- You may need to create a mail account.
3- Fill in the job application form through the following link:
https://forms.office.com/e/PUsgt0H42E
4- closing date for the announcement is: 28th March 2026 at 4:00 PM